Catalytic Catalog™ customer management tools give you quick access to customer information such as account status and past history. Our tools help you retain customers by improving personalized customer communications.
Customer management tools allow your customer service representatives to login, see and edit customer accounts that contain information such as:
Name
Address
Email address
Opt-in preferences
Last login date
Password
Order history
Company
Along with customer management, Catalytic Catalog also has a user management tool that controls administrative rights various employees might be given. User rights are role-based so that access to the administrative tools is only given to those sections of the platform that are authorized for any given login.
